We want you to be completely satisfied with your purchase from VividVibez. If for any reason you are not satisfied, we offer a straightforward refund policy to ensure your peace of mind.
Items that have been used, installed, or altered in any way may not be eligible for a refund.
Defective or Damaged Items:
If you receive a defective or damaged item, please contact us immediately. We want you to be completely satisfied with your purchase from Contact our customer service team at [email protected] to initiate the return process.
Provide your order number and reason for return.
Our team will provide you with a return shipping label (if applicable) and instructions for returning the item.
Once we receive the returned item, we will inspect it and process your refund it.
Contact Us:
If you have any questions about our refund policy or need assistance with a return, please contact our customer service team at [email protected].